Returns & Exchanges

Return Policy on Stock Items

Returns are no problem.  For any products needing to be returned, a full refund is given up to 30 days after purchase.  After 30 days and before 6 months, either 15% restocking fee will apply to returns or a full refund is given on a Store Gift card.  No refunds are available after 6 months of purchase.  Please provide the original sales receipt when making a return.  If returned without receipt, we will attempt to locate receipt for customer at counter.  There may be a delay of 1-5 business days in issuing a refund without a receipt.

All lumber, plywood and building materials kept out of the weather on our yard will need to have been kept out of the weather on your yard as well to qualify for a return.

Treated lumber that has been cut cannot be returned.

All purchases made by check may have a waiting period of at least 10 business days in order for the check to clear the bank.

 

Return Policy on Special Order Items

Special order items are NON-REFUNDABLE unless the vendor authorizes a return.  Please contact your sales person to request a special order return.  Every attempt to return this item to our vendor will be made.  Any restocking fee charged on return items by our vendor will be passed on to the customer.  Your credit will be refunded once we receive the credit from the issuing vendor.